People are an agency’s most precious resource – people give more to their work when they are well led and managed. Increasing the skills, knowledge and confidence of leaders is an investment in the agency that will continuously give back to the agency. Giving leaders acknowledgement, valuing them, upskilling them and supporting them will pay dividends to both the people and productivity of the organisation. Leaders will feel more self-assured, giving to all whom they manage, creating a positive workforce and culture.
